Project Coordinator
17-17106 Project Coordinator
Wolters Kluwer's Governance, Risk & Compliance division is looking for a Project Coordinator to join our Compliance Solutions team in St. Cloud, MN.
Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.
The Compliance Solutions (CS) business unit of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, global environment by providing the knowledge-rich solutions and services they need to manage risk across their business, improve efficiency and profitability, and support their firm's goals.
As the Project Coordinator you will be responsible for executing project plans under limited supervision of a resource, project or program manager, coordinating the day-to-day operational tasks (e.g., project schedules, project status reports, etc.) to ensure that the project team delivers the project outcomes within scope, schedule, and budget.
The Project Coordinator also supports the broader CCOE organization by on-boarding and off-boarding resources, documenting processes and procedures, and administering department tools/technology.
Essential Duties &
Responsibilities:
1. Project Management
Works at the direction of a resource, project or program manager.
Coordinates project scope, schedule, and budget.
Executes project plans
Coordinates day-to-day operational tasks (e.g., project schedules, project status reports, etc.)
Sets up project infrastructure (SharePoint team site, etc.)
Coordinates project meetings (scheduling, preparing the presentation deck, recapping)
Reviews deliverables (e.g., proposals, contracts, etc.) to ensure the appropriate WKFS-templates are utilized.
Prepares for projects reviews and quality assurance procedures.
Ensure project is meeting stakeholder needs
Risk mitigation execution at the direction of a project or program manager.
Ensures internal project documents/artifacts are complete, current, and stored appropriately.
Utilize and stays current on best practices methodologies (e.g., customer experience, Project Management Institute)
Participates and documents post-project Lessons Learned Sessions/audits.
Conducts post project audits (internal and/or external)
Schedules escalated support output with project team.
2. Financial Management
Coordinates the project to meet budget expectations and reports project metrics.
Ensures team tracks and reports project hours appropriately.
Coordinates project budget (expense and revenue).
Determines appropriate revenue recognition
Analyzes project profitability, revenue, margins, and utilization.
Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
Understands service pricing model and billing procedures.
Assures project contracts are completed and signed before work begins.
Contributes to reporting project, program or department metrics
3. Communication
Effectively communicates with team and stakeholders.
Facilitates team and customer meetings effectively.
Holds regular status meetings with project team.
Keeps project team well informed of changes within the organization and general corporate news that affect the project.
Prepares and effectively communicates relevant project status information to stakeholders.
Delivers engaging, informative, well-organized presentations.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.
4. Business Development
Possesses a thorough understanding of the project and related services.
Participates in proposal efforts including completing project scoping.
Effectively conveys WKFS message in both written and verbal business development discussions.
Participates continuous improvement of the service
5. Technical Understanding
Possess a general understanding of WKFS products/services and a more in depth knowledge of CCOE supported products
Possesses a thorough understanding of CCOE capabilities.
Maintains awareness of new and emerging technologies and the potential application on CCOE initiatives
Fundamental understanding of products/services within the project
6. Internal Operations
Documents project processes while suggesting continuous improvements/solutions.
Participates in internal teams/task forces (e.g., OpEx initiatives)
Complies with WKFS policies and procedures.
Changepoint
oAdministers new user set up at the direction of the Changepoint Administrator(s)
oEnters bonus badge hours for projects
On-boards and off-board employees and contractors at the direction of the hiring manager
Maintains an inventory of all tools and user guides for CCOE
7. Leadership
Models good leadership.
Supports the process of innovative change effectively.
8. Teamwork
Motivates the team and acknowledges each team member's contributions and celebrating team success.
Consistently acknowledges and appreciates each team member's contributions.
Motivates team to work together in the most efficient manner.
9. Coaching/Mentoring
Provides project training/mentoring and provides performance evaluation input.
Provides performance evaluation input
Mentors those with less experience through formal and informal channels.
Seeks and participates in development opportunities.
Trains team members through both formal and informal training programs.
Link to the CCOEs organizational chart: https://connect.wolterskluwer.com/sites/CCOE/Shared%20Documents/CCOE%20Org%20Chart/CCOE%20Org%20Chart%20Master.pdf
OTHER DUTIES
Performs other duties as assigned by manager.
Qualifications: Minimum
Qualifications:
Education:
Bachelor's degree in Business or Technical field (such as Computer Science, Management Information Systems, Business Management, Marketing, or related discipline) or equivalent.
Experience:
2 years' experience in coordinating multiple projects: software product development, implementation or marketing.
Subject matter familiarity with financial compliance, documents, and transaction processing, as well as WKFS products is highly desired
2 years' experience in Microsoft Office and Adobe Acrobat.
1 year experience with SAP preferred
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Strong preference for a candidate with professional certification (CAPM) and active participation in professional societies such as a PMI chapter or desire to achieve certification.
Strong customer focus dedicated to meeting the expectations and requirements of internal and external customers, acts with customer in mind, and establishes and maintains effective working relationships with customers.
Strong learning, reasoning, negotiating and problem solving ability.
Effective decision-making skills can make quality decisions in a timely manner.
Strong communication skills (both verbal and written) with team members and customers effective in a variety of informal and formal settings.
Strong conflict management skills can find common ground and get cooperation with minimum noise.
Ability to display endurance and capacity for a fast-paced work environment.
Strong planning skills can accurately scope out length and difficulty of tasks/projects, set objectives and goals, break work down into process steps, develop schedules and task/people assignments, anticipate and adjust for problems and roadblocks, measure performance against goals, and evaluate results.
Strong process coordination skills skilled at figuring out the processes necessary to get things done, knows how to organize people and activities, knows how to separate and combine tasks into efficient work flow.
Ability to effectively cope with change and shift gears comfortably.
Maintains functional and technical knowledge and skills to perform the job at a high level of accomplishment.
Apply to:
https://www.wolterskluwer.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=17106&CurrentPage=1
ABOUT WOLTERS KLUWER
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2016 annual revenues of 4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.
Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
INFORMATION
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Wolters Kluwer's Governance, Risk & Compliance division is looking for a Project Coordinator to join our Compliance Solutions team in St. Cloud, MN.
Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.
The Compliance Solutions (CS) business unit of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, global environment by providing the knowledge-rich solutions and services they need to manage risk across their business, improve efficiency and profitability, and support their firm's goals.
As the Project Coordinator you will be responsible for executing project plans under limited supervision of a resource, project or program manager, coordinating the day-to-day operational tasks (e.g., project schedules, project status reports, etc.) to ensure that the project team delivers the project outcomes within scope, schedule, and budget.
The Project Coordinator also supports the broader CCOE organization by on-boarding and off-boarding resources, documenting processes and procedures, and administering department tools/technology.
Essential Duties &
Responsibilities:
1. Project Management
Works at the direction of a resource, project or program manager.
Coordinates project scope, schedule, and budget.
Executes project plans
Coordinates day-to-day operational tasks (e.g., project schedules, project status reports, etc.)
Sets up project infrastructure (SharePoint team site, etc.)
Coordinates project meetings (scheduling, preparing the presentation deck, recapping)
Reviews deliverables (e.g., proposals, contracts, etc.) to ensure the appropriate WKFS-templates are utilized.
Prepares for projects reviews and quality assurance procedures.
Ensure project is meeting stakeholder needs
Risk mitigation execution at the direction of a project or program manager.
Ensures internal project documents/artifacts are complete, current, and stored appropriately.
Utilize and stays current on best practices methodologies (e.g., customer experience, Project Management Institute)
Participates and documents post-project Lessons Learned Sessions/audits.
Conducts post project audits (internal and/or external)
Schedules escalated support output with project team.
2. Financial Management
Coordinates the project to meet budget expectations and reports project metrics.
Ensures team tracks and reports project hours appropriately.
Coordinates project budget (expense and revenue).
Determines appropriate revenue recognition
Analyzes project profitability, revenue, margins, and utilization.
Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
Understands service pricing model and billing procedures.
Assures project contracts are completed and signed before work begins.
Contributes to reporting project, program or department metrics
3. Communication
Effectively communicates with team and stakeholders.
Facilitates team and customer meetings effectively.
Holds regular status meetings with project team.
Keeps project team well informed of changes within the organization and general corporate news that affect the project.
Prepares and effectively communicates relevant project status information to stakeholders.
Delivers engaging, informative, well-organized presentations.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.
4. Business Development
Possesses a thorough understanding of the project and related services.
Participates in proposal efforts including completing project scoping.
Effectively conveys WKFS message in both written and verbal business development discussions.
Participates continuous improvement of the service
5. Technical Understanding
Possess a general understanding of WKFS products/services and a more in depth knowledge of CCOE supported products
Possesses a thorough understanding of CCOE capabilities.
Maintains awareness of new and emerging technologies and the potential application on CCOE initiatives
Fundamental understanding of products/services within the project
6. Internal Operations
Documents project processes while suggesting continuous improvements/solutions.
Participates in internal teams/task forces (e.g., OpEx initiatives)
Complies with WKFS policies and procedures.
Changepoint
oAdministers new user set up at the direction of the Changepoint Administrator(s)
oEnters bonus badge hours for projects
On-boards and off-board employees and contractors at the direction of the hiring manager
Maintains an inventory of all tools and user guides for CCOE
7. Leadership
Models good leadership.
Supports the process of innovative change effectively.
8. Teamwork
Motivates the team and acknowledges each team member's contributions and celebrating team success.
Consistently acknowledges and appreciates each team member's contributions.
Motivates team to work together in the most efficient manner.
9. Coaching/Mentoring
Provides project training/mentoring and provides performance evaluation input.
Provides performance evaluation input
Mentors those with less experience through formal and informal channels.
Seeks and participates in development opportunities.
Trains team members through both formal and informal training programs.
Link to the CCOEs organizational chart: https://connect.wolterskluwer.com/sites/CCOE/Shared%20Documents/CCOE%20Org%20Chart/CCOE%20Org%20Chart%20Master.pdf
OTHER DUTIES
Performs other duties as assigned by manager.
Qualifications: Minimum
Qualifications:
Education:
Bachelor's degree in Business or Technical field (such as Computer Science, Management Information Systems, Business Management, Marketing, or related discipline) or equivalent.
Experience:
2 years' experience in coordinating multiple projects: software product development, implementation or marketing.
Subject matter familiarity with financial compliance, documents, and transaction processing, as well as WKFS products is highly desired
2 years' experience in Microsoft Office and Adobe Acrobat.
1 year experience with SAP preferred
Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)
Strong preference for a candidate with professional certification (CAPM) and active participation in professional societies such as a PMI chapter or desire to achieve certification.
Strong customer focus dedicated to meeting the expectations and requirements of internal and external customers, acts with customer in mind, and establishes and maintains effective working relationships with customers.
Strong learning, reasoning, negotiating and problem solving ability.
Effective decision-making skills can make quality decisions in a timely manner.
Strong communication skills (both verbal and written) with team members and customers effective in a variety of informal and formal settings.
Strong conflict management skills can find common ground and get cooperation with minimum noise.
Ability to display endurance and capacity for a fast-paced work environment.
Strong planning skills can accurately scope out length and difficulty of tasks/projects, set objectives and goals, break work down into process steps, develop schedules and task/people assignments, anticipate and adjust for problems and roadblocks, measure performance against goals, and evaluate results.
Strong process coordination skills skilled at figuring out the processes necessary to get things done, knows how to organize people and activities, knows how to separate and combine tasks into efficient work flow.
Ability to effectively cope with change and shift gears comfortably.
Maintains functional and technical knowledge and skills to perform the job at a high level of accomplishment.
Apply to:
https://www.wolterskluwer.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=17106&CurrentPage=1
ABOUT WOLTERS KLUWER
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2016 annual revenues of 4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.
Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
INFORMATION
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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