Document Processing Center Principle Coordinator

Company Name:
Capital One
Title: Document Processing Center Principle Coordinator
Location: United States-Minnesota-St Cloud-St. Cloud -Thomas Edison South (74051)
Job Number: 754538
At Capital One, we march to a different beat! While we may be a top-10 bank by deposits, we operate and innovate with the vigor of a start-up. With thousands of employees, we never lose anyone in the shuffle, but celebrate individuals with respect and exceptional benefits. And we don't just fill positions, but recruit the best and the brightest people that know how to set industry trends and wow consumers.
Capital One has celebrated milestones, including:
- Top-10 bank by deposits
- 148 on the Fortune 500
- 1,000 bank branches
- 2,200 ATM locations
- More than 31,500 associates globally
- 50 million customer accounts
We're excited to be growing and hiring across the country to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our tremendous team that has helped change our industry for the better.
If you'd like to reach more than 50 million customers with your ideas, then Capital One just might be the right move. We're the world's first bank where it's OK to color outside the lines. We disrupted what's "normal" 25 years ago and we haven't looked back since.
As part of the Capital One 360 Bank Operations team, you will join a mobile/digital environment where "status quo" is a dirty word and boundaries are there for exploring. You will be empowered to carry out the mandate of ensuring the day-to-day operations activities are completed accurately and in a timely manner. We pride ourselves on providing the best in class methodologies to ensure the customer experience we provide unsurpassed.
If you're ready join a team of savvy professionals who know how to take technology to the next level, who aren't afraid of getting there quickly, and strive to create simplicity in every day interactions, then look no further. This is the place for you!
Core Responsibilities (Tasks) of the Position:
o Assist with the daily document processes; ensuring preparation distribution, and completion of daily incoming customer's deposits, correspondence and related documents
o Ensure adequate departmental processes, properly staffed workstations and workflow item management to achieve same day processing
o Participate in various departmental projects and responsibilities
o Establish and ensure compliance with departmental standards and processes in increase production and accommodate work volumes toward enhances client satisfaction
o Establish and manage communication channels within and among departments for continuous improvement for internal and external clients
o Provide input to Sr. Associate and Associate related to employee items
o Organize and track team's training schedule for skills and knowledge development
o Assist with achieving and maintaining departmental competencies and objectives
o Monitor the handling of incoming deliveries and "express" package to ensure prompt attention
o Assist with the development and maintenance of theDocumentProcessingCenterpolicies, procedures and flow charts in order to remain current
Basic Qualifications:
Proficient in Microsoft Office
High School Diploma, GED, or Equivalent Certification or Military Experience
Preferred Qualifications:
2-3 years related experience
1 year supervisory experience
Post-secondary education preferably in Business Administration, Finance or E-commerce
Banking and core deposit products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.
Job: Operations

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