Customer Service Coordinator
Quanex Building Products Quanex Building Products Saint Cloud, MN Saint Cloud, MN Full-time Full-time $44,000 - $65,000 a year $44,000 - $65,000 a year 2 hours ago 2 hours ago 2 hours ago Quanex is looking for a Customer Service Coordinator to join our team located in St.
Cloud, MN.
We Offer You! Competitive Salary Medical, Dental & Vision Plans Paid Time Off, Training & Holidays Various Work Schedules Tuition Assistance Wellness/Fitness Resources Training/Development 401K Matching/Vesting Employee Stock Purchase Plan Dynamic Culture & People - just to name a few! What's attractive about the Customer Service Coordinator position? You will play a key role in delivering exception service to our customers You're part of an exciting and dynamic team Ability to make an immediate impact within the business What Success Looks Like:
Provides timely information to customers regarding the status of orders, deliveries, lead times, and freight coordination Supports order entry by providing written customer program parameters and resolving customer order concerns Create customer quotations based on pricing logic Maintain company's price lists and master listing Gathers pertinent information from customer regarding non-conforming product and communicates with internal team Assists with and/or processes customer credits related to non-conforming product, quantity discrepancies, etc.
Coordinates with accounting to help resolve customer invoicing issues, e.
g.
short payments, late payments, etc.
Participates in developing plans and programs for customers which contribute to the company's growth and profitability Your Credentials:
Minimum of two years college coursework (four-year degree preferred) or equivalent work experience in a customer service or sales role.
Strong verbal and written communication skills.
Proficient in Microsoft Word and Microsoft Excel.
Ability to work in an efficient, self-directed manner to provide timely responses to Company's customers.
Salary:
$44,000 - $65,000 About Quanex, A Part of Something BiggerSM Quanex (NYSE:
NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets.
We are A Part of Something Biggerby improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive.
Learn more at Quanex.
com.
Job Type:
Full-time Pay:
$44,000.
00 - $65,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Cloud, MN.
We Offer You! Competitive Salary Medical, Dental & Vision Plans Paid Time Off, Training & Holidays Various Work Schedules Tuition Assistance Wellness/Fitness Resources Training/Development 401K Matching/Vesting Employee Stock Purchase Plan Dynamic Culture & People - just to name a few! What's attractive about the Customer Service Coordinator position? You will play a key role in delivering exception service to our customers You're part of an exciting and dynamic team Ability to make an immediate impact within the business What Success Looks Like:
Provides timely information to customers regarding the status of orders, deliveries, lead times, and freight coordination Supports order entry by providing written customer program parameters and resolving customer order concerns Create customer quotations based on pricing logic Maintain company's price lists and master listing Gathers pertinent information from customer regarding non-conforming product and communicates with internal team Assists with and/or processes customer credits related to non-conforming product, quantity discrepancies, etc.
Coordinates with accounting to help resolve customer invoicing issues, e.
g.
short payments, late payments, etc.
Participates in developing plans and programs for customers which contribute to the company's growth and profitability Your Credentials:
Minimum of two years college coursework (four-year degree preferred) or equivalent work experience in a customer service or sales role.
Strong verbal and written communication skills.
Proficient in Microsoft Word and Microsoft Excel.
Ability to work in an efficient, self-directed manner to provide timely responses to Company's customers.
Salary:
$44,000 - $65,000 About Quanex, A Part of Something BiggerSM Quanex (NYSE:
NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets.
We are A Part of Something Biggerby improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive.
Learn more at Quanex.
com.
Job Type:
Full-time Pay:
$44,000.
00 - $65,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
2 years Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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